Social media: the Wild West of CSR communications

Studying the Influence of Handheld Robotic Media on Social Communications

This paper describes research issues on social robotic telepresence using “Elfoid.” It is a portable tele-operated humanoid that is designed to transfer individuals’ presence to remote places at anytime, anywhere, to provide a new communication style in which individuals talk with persons in remote locations in such a way that they feel each other’s presence. However, it is not known how people...

The Case for Readability of Crisis Communications in Social Media

The readability of text documents has been studied from a linguistic perspective long before people began to regularly communicate via Internet technologies. Typically, such studies look at books or articles containing many paragraphs and pages. However, the readability of short messages comprising a few sentences, common on today’s social networking sites and microblogging services, has receiv...

Strategic Communications and Social Media in the Russia-Ukraine Conflict

Trust-building through Social Media Communications in Disaster Management

Social media provides a digital space – a meeting place, for different people, often representing one or more groups in a society. The use of this space during a disaster, especially where information needs are high and the availability of factually accurate and ethically sourced data is scarce, has increased substantially over the last 5-10 years. This paper attempts to address communication i...

Leveraging Geospatially-Oriented Social Media Communications in Disaster Response

Geospatially-oriented social media communications have emerged as a common information resource to support crisis management. Our research compares the capabilities of two popular systems used to collect and visualize such information Project Epic’s Tweak the Tweet (TtT) and Ushahidi. Our research uses geospatially-oriented social media gathered by both projects during recent disasters to compa...